Laminate Flooring Related Questions

1How can I remove visible footprints?

Wipe a few times using a damp Ego Mop together with Ego All round Floor Cleaner.

2How large an area can I cover without requiring an expansion profile in the room?

The basic rule is maximum 13 x 13 metres. The floor may shrink and expand up to 1mm per metre of the total floor length depending on the humidity. For this reason the floor should be installed with sufficient expansion space even in doorways, various room angles, etc.

3Is it possible to paint the floor?

No. The hard laminate surface prevents paint from adhering to the floor.

4What detergent should I use?

Use a mild detergent such as Ego All round Floor Cleaner. Never use soap, detergent or polish. The use of inappropriate cleaning products might damage the flooring surface.

5Where in the room should I begin to install the floor?

Start in the upper left corner of the longest wall and install the planks in the same direction as that in which the main light falls. Planks are always installed from left to right.

6Who do I turn to if I have a complaint?

If you have any complaints about the floor please consult the store or installer from whom you purchased it.


1What are vapour barriers or moisture barriers?

Vapour barriers or moisture barriers are films made from synthetic materials (usually polyethylene, also called PE films) that should limit the penetration of moisture from the subsurface into the laminate floor. They need only be installed on mineral subfloors such as stone, concrete, asphalt, because under certain climatic conditions water vapour can precipitate as condensation and cause structural damage. The vapour barrier is laid trough-like or “floating”. The rows are laid next to each other with approx. 20cm overlap and affixed with masking tape (see installation guide).

2What is recommended for uneven subfloor surfaces?

Subfloor surfaces with differences in the surface of more than three millimetres per running metre must be sanded down or spackled (according to DIN 18202). Unevenness in the subfloor is best determined with a straightedge or a long spirit level.

3Are laminate floors suitable for wheelchairs?

Generally laminate flooring is suitable for wheelchairs. However we recommend the use of soft, rubber wheels. This is also our recommendation for office chairs.

4Suitable for allergy sufferers and hygienic

Laminate floors are easy to clean. Dirt and dust can be cleaned away in no time. (Please observe the instructions in the laminate flooring installation guide!)

Even dust mites and deeper dirt doesn’t stand a chance. No wonder that Kronoflooring laminate flooring is so popular, especially among allergy sufferers and sensitive people.

Natural floors – our laminate floorings are made of 90% wood. This means that our flooring does not give off harmful emissions. They are chloride and PVC free and do not contain wood preservatives.

5How does one dispose of laminate flooring? Can laminate be recycled or burnt?

Disposing of laminate is no problem at all. Leftover installation materials and other parts or old flooring can be disposed of in your normal household waste collection. Complete floors, which you wish to dispose of, on the other hand, should be taken directly to a local landfill site. Since laminate flooring consists of 80 per cent wood, they can be safely burnt or incinerated just like other wood products. Thanks to new technological processes, laminate flooring is even recyclable. Up to 85 per cent of the mass of laminate flooring can be put back into the manufacturing process in the form of wood chips or fibres.

If you have additional questions about laminate flooring that have not been answered here – just write to us! We look forward to helping you.

6What do I have to do before installation?

You must acclimate your laminate boards for 48 hours in the room where they will be installed, before you install them. That means open the boxes and let the laminate boards adjust to their surroundings. Installation should take place at room temperature of at least 65°F (15°C). A floor surface temperature of 59°F and an overall room temperature of 64°F must be ensured before, during and three days after the installation.

7Do I have to keep staggering the planks in my laminate flooring installation?

The first row should be started with a full plank, the second row with a 2/3 plank and the third row with a 1/3 plank.

The distance between joints from one row to the next for the remainder of the installation must be 8″ or greater.

8Will there be any cutting waste?

In an average installation, approximately 7% to 10% of the total area to be covered will be wasted for several reasons, typically cuts, planks damaged during installation, or errors.

9How to protect laminate floor from pets?

Keep the nails of your pets trimmed. This will prevent your pet's nails from scratching or gouging the floor by accident.

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